AdChoices
Mary G
LONDON, KY | 2023 Buick EnclaveMay 25, 2023Quick and organizedResponse from Don Franklin Chevrolet Buick GMC
May 27, 2023Mary, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!Suzanne W
LIBERTY, KY | 2015 Chevrolet TahoeMay 16, 2023I got there early and they took my Tahoe on back to service. I’m very pleased with the service department and if I have questions about my Tahoe they always come through for me.Response from Don Franklin Chevrolet Buick GMC
May 17, 2023Suzanne, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!Rhonda P
SOMERSET, KY | 2018 GMC Yukon XLMay 13, 2023Friendly staff. Fast serviceResponse from Don Franklin Chevrolet Buick GMC
May 15, 2023Rhonda, thank you for your kind review; we are happy to pass along your comments to the team here at Don Franklin Chevrolet, Buick, And GMC, INC.! We look forward to your next visit! Take care!Rodney C
SOMERSET, KY | 2019 Chevrolet CorvetteApril 29, 2023Everything was just as it was supposed to be.Response from Don Franklin Chevrolet Buick GMC
May 2, 2023We are very happy to have provided you with such a positive experience! We hope you have a great day!Tammy C
LANCASTER, KY | 2022 Chevrolet BlazerApril 21, 2023I like the courtesy from everyone at the dealership. In the past experiences with other dealerships I was treated with disrespect because I am a woman.Response from Don Franklin Chevrolet Buick GMC
April 23, 2023We appreciate you taking the time to leave us this feedback. We hope you have a great day!Gene R
BRONSTON, KY | 2018 GMC 1500 SierraApril 19, 2023Friendly staff and knowledgeableResponse from Don Franklin Chevrolet Buick GMC
April 20, 2023Gene, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Billy J
BRODHEAD, KY | 2021 GMC CanyonApril 10, 2023Some real nice peopleResponse from Don Franklin Chevrolet Buick GMC
April 12, 2023Billy, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!Justiin E
SOMERSET, KY | 2023 GMC 1500 SierraMarch 31, 2023Asked all week to make an appointment because I needed my vehicle back the day my wheels came in. Was assured it would be okay they would get it in, when I call to bring the wheels I’m informed it’ll be the following week leaving me without a vehicle again. This is the second time I’ve been ran around by this dealership I have had service done at ram for 3 years and never had an issue. And I’ve spent over 150k with don Franklin in the last 3 years. I Will never do buisResponse from Don Franklin Chevrolet Buick GMC
April 3, 2023Justin, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (606) 678-4141 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!Charlotte B
MOUNT VERNON, KY | 2016 Chevrolet Malibu LimitedMarch 8, 2023Very kind and caring very quick service at a fordable priceResponse from Don Franklin Chevrolet Buick GMC
March 9, 2023Charlotte, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!William H
LANCASTER, KY | 2023 GMC 2500HD SierraFebruary 21, 2023Only took two and a half hours.Response from Don Franklin Chevrolet Buick GMC
February 22, 2023William, it is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Don Franklin Chevrolet, Buick, And GMC, INC. and we hope to see you again.