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  • Mary G

    LONDON, KY | 2023 Buick Enclave
    Confirmed Service Review
    May 25, 2023
    Quick and organized

    Response from Don Franklin Chevrolet Buick GMC

    May 27, 2023
    Mary, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
  • Suzanne W

    LIBERTY, KY | 2015 Chevrolet Tahoe
    Confirmed Service Review
    May 16, 2023
    I got there early and they took my Tahoe on back to service. I’m very pleased with the service department and if I have questions about my Tahoe they always come through for me.

    Response from Don Franklin Chevrolet Buick GMC

    May 17, 2023
    Suzanne, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
  • Rhonda P

    SOMERSET, KY | 2018 GMC Yukon XL
    Confirmed Service Review
    May 13, 2023
    Friendly staff. Fast service

    Response from Don Franklin Chevrolet Buick GMC

    May 15, 2023
    Rhonda, thank you for your kind review; we are happy to pass along your comments to the team here at Don Franklin Chevrolet, Buick, And GMC, INC.! We look forward to your next visit! Take care!
  • Rodney C

    SOMERSET, KY | 2019 Chevrolet Corvette
    Confirmed Service Review
    April 29, 2023
    Everything was just as it was supposed to be.

    Response from Don Franklin Chevrolet Buick GMC

    May 2, 2023
    We are very happy to have provided you with such a positive experience! We hope you have a great day!
  • Tammy C

    LANCASTER, KY | 2022 Chevrolet Blazer
    Confirmed Service Review
    April 21, 2023
    I like the courtesy from everyone at the dealership. In the past experiences with other dealerships I was treated with disrespect because I am a woman.

    Response from Don Franklin Chevrolet Buick GMC

    April 23, 2023
    We appreciate you taking the time to leave us this feedback. We hope you have a great day!
  • Gene R

    BRONSTON, KY | 2018 GMC 1500 Sierra
    Confirmed Service Review
    April 19, 2023
    Friendly staff and knowledgeable

    Response from Don Franklin Chevrolet Buick GMC

    April 20, 2023
    Gene, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Billy J

    BRODHEAD, KY | 2021 GMC Canyon
    Confirmed Service Review
    April 10, 2023
    Some real nice people

    Response from Don Franklin Chevrolet Buick GMC

    April 12, 2023
    Billy, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
  • Justiin E

    SOMERSET, KY | 2023 GMC 1500 Sierra
    Confirmed Service Review
    March 31, 2023
    Asked all week to make an appointment because I needed my vehicle back the day my wheels came in. Was assured it would be okay they would get it in, when I call to bring the wheels I’m informed it’ll be the following week leaving me without a vehicle again. This is the second time I’ve been ran around by this dealership I have had service done at ram for 3 years and never had an issue. And I’ve spent over 150k with don Franklin in the last 3 years. I Will never do buis

    Response from Don Franklin Chevrolet Buick GMC

    April 3, 2023
    Justin, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (606) 678-4141 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
  • Charlotte B

    MOUNT VERNON, KY | 2016 Chevrolet Malibu Limited
    Confirmed Service Review
    March 8, 2023
    Very kind and caring very quick service at a fordable price

    Response from Don Franklin Chevrolet Buick GMC

    March 9, 2023
    Charlotte, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • William H

    LANCASTER, KY | 2023 GMC 2500HD Sierra
    Confirmed Sales Review
    February 21, 2023
    Only took two and a half hours.

    Response from Don Franklin Chevrolet Buick GMC

    February 22, 2023
    William, it is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Don Franklin Chevrolet, Buick, And GMC, INC. and we hope to see you again.